By registering, you extend your product warranty by an additional year, for free. It will also make it easier to use your warranty and access customer support. Registration also ensures you are first to know about product changes, promotions and updates to our warranty.

To claim you additional 1-year warranty, you must register your product within 90 days of purchase.

Fill out the form above to register your product by submitting your contact info, where you purchased your bag, and your Order # to activate the extended warranty. The Order # can be found in your email confirmation from the website you purchased your bag. If you purchased your bag on our website and cannot locate the Order #, please contact us via online chat or via our Contact Us page.

Please contact us via Contact Us page or online chat and include clear photos of both the entire product and a close-up of the defect, along with your order details for warranty verification, we'll investigate and resolve your issue promptly.